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The Medical Consultant within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Medical Consultant will be required ...
ILA - ibex. Learning Academy, a leading educational platform in Pakistan, is seeking dedicated individuals to join our team as Certified Customer Service Professionals (CCSP). This role offers a...
We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory ...
We are seeking a highly organized and customer-oriented individual to join our team as a Receptionist for the morning shift at our location in Defense Raya, Lahore. The ideal candidate will have at...
Tackle issues and service requests reported via calls
Diagnose and resolve issues and requests, reported through emails
Carefully follow through the email threads and manage them in Outlook shared...
Manage large amounts of inbound and outbound calls promptly
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and...
Master verbal and non-verbal language skills, grammar, fluency, and system maneuvering.
Develop proficient typing speed and computer skills essential for customer service roles.
Prepare for the...
The Sales Manager of Point of Sale (POS) leads a team of colleagues in the delivery of all POS requirements for our car terminal. Working with colleagues across multiple business areas the POS...
ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and...