Business Relationship Manager (BRM)
A business relationship manager (BRM) is the IT liaison for each department in an organization. A BRM understands all business processes and provides technology guidance to ensure maximum return on investment (ROI) for IT business strategy requirements. A key BRM role is reducing business and IT barriers.
Responsibilities Business Relationship Manager (BRM)
BRM responsibilities include:
• Enhance business Relations with different brands and businessman of Pakistan.
• Initiate and develop relationships with clients for business growth.
• Stay abreast of recent industry trends.
• Develop and maintain detailed business plans for client projects.
• Conduct business reviews with clients on periodic basis.
• Contact and follow-up on qualified clients for new opportunities.
• Address customer issues/concerns in accurate and timely manner.
• Work closely with clients to understand the business needs and to explore opportunities for growth.
• Provide business advice and consultancy to clients in effective manner.
• Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits
• Identify present and future business development opportunities with new and existing clients.
• Maintain strong relationship with existing customers for business retention.
• Maintain security and confidentiality of client information
• Work with management in developing timely solutions for client requirements..
• Having Good communication skills.
• Provide all customer support relevant to respective IT Business.
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