Communication Specialist

Job Description

Protégé Global is looking for candidates with outstanding communication skills and should possess strong negotiation ability. The candidate should be enthusiastic and must have a proven work experience of customer service and have the ability to work in a performance oriented environment Call center / BPO experience will be preferred along with Basic IT skills (databases, MS Office etc.)

We provide competitive fixed salary + handsome commissions along with a complementary transportation service and Medical Insurance so if you have what it takes then you surely have a bright career with us.

Job Brief :

• The overall responsibility of the position is to recover and collection of medical bills via e-mails and out bound phone calls.
• Analyzing and answering general questions, inquiries regarding medical billing on behalf of Doctors and Clinics of USA California.
• Have to recover certain amount of bills from insurance companies of US California & have to perform routine collection of medical billing related tasks.
• Answering regarding Medical billings from Medical Insurance companies Negotiating on medical bills recovery
• Ensure compliance to Customer Relationship Management & Attainment of desired target.

Requirements :

• Must have a proven work experience with adequate knowledge of organizational effectiveness and operations management.
• Ability to effectively communicate with all levels of the organization. Call center / BPO experience will be preferred.