Atif Shahzad Khan
Profile URL Available.
IT Officer
AA Technology
Associate Degree Program (A.D.P)
Virtual University of Pakistan
Summary
Experience
IT Officer - AA Technology
2018 - 2019
Assistant Manager Duties
Responsible for installation of computers and desktop printers
Assist in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including PCs, telephones and software applications
Provide end user support to senior level officers with various applications and general computer issues
Configured and administered wireless access points for clients and staff use
Maintain hardware/software on 150+ computers
Manage Anti-Virus protection on desktops and laptops
Supervise employees within the IT department
Handle complaints from clients
Handle all help desk calls, ordered new supplies and maintain contact with IT vendors
Coordinate daily customer service operations (e.g. orders, payments, processes)
Mentor and guide new employees
Monitor and maintain inventory
Occasional travel to branches nationwide to assist in upgrading and configuring hardware and software systems
Update and generate monthly reports
I did complete my tasks on time
Trainee Technician - BOL Network
2017 - 2018
Installation of TV booster devices in all over Karachi
Installation of TV booster devices in other provinces
Troubleshoot of TV booster devices in all over Karachi
Troubleshoot of TV booster devices in other provinces
Checking Active & De-Active TV booster devices all over Pakistan
Check TV booster devices on in-house and outdoor FTP server
Check & Maintain FTP server data on FileZilla
Configuration of DVR (Digital Video Recorder)
Configuration of Modem
Installation of Modem & DVR board in TV booster devices
Repairing and maintenance of TV booster devices
Check TV resolution on field via honest tech through easy cap
Mentor and guide other Technicians when required
Work with team colleagues
Manage and maintain inventory records
I did complete my tasks on time
IT Technician - AA Technology
2016 - 2017
Installation, configuration of computer system hardware’s and software’s applications
Daily operations and systems support
Works with team members to troubleshoot routine computer issues
Diagnose and solve hardware and software faults
Analysis of IT structure & troubleshoot of problem of solutions
Troubleshoot hardware and software issues remotely, face to face and via phone
Assist employees with computer problems and answer their questions
Installs software and hardware systems, including new equipment, anti-virus programs and other tools commonly used by a company's team members
Monitor and maintain computer systems
Replacement of computer parts as requirement
Uninstalls old programs
Checking computer hardware (HDD, mouse, keyboard etc.) to ensure functionality
Assist in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including PCs, telephones and software applications
Manage and maintain records of repairs, fixes and maintenance schedule
Identify computer equipment shortages and place orders
I did complete my tasks on time
Electronics & IT Technician - Urooj Electronics
2014 - 2016
Repairing of electronics equipment
Repairing of electrical equipment
Troubleshoot of electronics equipment
Troubleshoot of electrical equipment
Maintenance of electronics & electrical equipment
Diagnose and solve hardware and software faults
Troubleshoot hardware and software issues remotely, face to face and via phone
Assist employees with computer problems and answer their questions
Installs software and hardware systems, including new equipment, anti-virus programs and other tools commonly used by a company's team members
Checking computer hardware (HDD, mouse, keyboard etc.) to ensure functionality
Replacement of computer parts as requirement
Monitor and maintain computer systems
Assist in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including PCs, telephones and software applications
Guide other Technicians when required
Work with team colleagues
Manage the team
Manage and maintain inventory of electronics & IT equipment & tools
Maintain documentations of system maintenance procedures
I did complete my work on time
Honours And Awards
No Timeline To Show.