Customer Support Executive Domestic
- Brief description of the job:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special
requests to designated departments for further investigation.
- Working Hours: 9 hour shift
- Requirements (Education): Bachelors qualified
- No. of Vacancies: 20+
- Skills & Abilities:
- Proficient with MS Office particularly MS Excel (Spreadsheet)
- Possess Knowledge of Call Centre Operations
- Must be flexible to work in shifts
- Excellent communication skills
- Age limit: 18 to 30
- Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
- Gender: Male & Female
- Job Shift: On Rotation
- Job Type: Full-time
- Salary: 14,000 to 18,000 per month
- Transport: Conveyance will be provided to females only, males own transport.
Apply For This JOB
Industry :
Functional Area :
Location :
Salary :
18000
Gender :
Any Gender
Work Type :
Full Time
Age :
-
Education :
Graduate
Years of Experience :
0-
Apply By :
31 of Dec 2016
Your application has been submitted successfully
More jobs from Ibex.
Email Me Job
Apply For Job
OR
Pleae fix the errors below.
Apply for - Upload/Choose documents
Resume
Upload your Resume
Cover letter
You Can Upload Image Files (.png, .jpeg or .gif), .pdf and .docx Files.
You Need To Provide At Least Your Resume(.pdf,.docx and .doc) To Submit An Application.
Discard
Register & Submit Your Application
