Customer Support Specialist

Description of the job:

ü Timely preparation of rates and quotes for customers and overseas agents.

ü Collaborate and build relationships with customers to strengthen service competitiveness

ü Communicate timely correspondence back to customers, track and resolving any issues regarding service.

· Timings: 8 hours shift

· Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

· No. of Vacancies: 17

· Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

· Ability to work in a blended operations and customer development role

· Self-motivated, assertive, and respond to brand metrics.

· Manages complex transactional or emotional customer situations promptly and professionally.

· Ability to multi-task in a fast paced environment with rapidly changing priorities

· Contributes to building a positive team spirit and puts success of team above their own interests.

· If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

· Perks: Permanent Employment Status, Internal Job Posting, Excellent Salary Package.

· Salary: upto Rs. 55,000/-

• Email Subject should be “Customer Support Specialist International”