Customer Support Specialist - International

Job Description

Title of the Job: Customer Support Specialist – International

Brief description of the job:

Timely preparation of rates and quotes for customers and overseas agents.

Collaborate and build relationships with customers to strengthen service competitiveness

ü Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Timings: 8 hours shift

Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

No. of Vacancies: 16+

Skills & Abilities:

Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

Ability to work in a blended operations and customer development role

Self-motivated, assertive, and respond to brand metrics.

Manages complex transactional or emotional customer situations promptly and professionally.

Ability to multi-task in a fast paced environment with rapidly changing priorities

Contributes to building a positive team spirit and puts success of team above their own interests.

If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

Perks:

Permanent Employment Status, Internal Job Posting & Excellent Salary Package

Skills

English Fluency