Microsoft Cloud Engineer-Support

Responsibilities:

• Should Provide Top Notch Support to their Fortune 500 customers.

• Should have excellent communication skills

• Preferably working in a U.S Based call canter (providing troubleshooting of the product)

• Experience in providing technical support

• Should have a little technical experience in

1. Microsoft Active Directory

2. Microsoft Exchange Server and O365

3. Microsoft SQL Server

4. Microsoft Server OS and IIS

Skills

• Excellent + verbal and written English proficiency is required, should work with their customer base in U.S

• Problem solving ability

• Creativity to ‘Think Outside The Box’

• Proven track record in proposing

• Implementing new solutions for customers

• Self-Initiative

• Self-Learner

• Customer Focused

• Self-Motivated

• Resourceful

• High attention to detail