Customer Sales Representative

JOB Description:

To assist in achieving growth and profitability goals of the company by effectively communicating with clients and selling related business products and providing high customer service for all customers. Candidate must be responsible for actively selling business products of the company over phone calls. Services Representative partners with a Business that focuses on loan products to offer the customer a wide range of services and products to build relationships.

JOB Responsibilities:

• Actively sell the consumer products and services in a professional manner, while maintaining established individual production levels for this position through telecommunication. Selling is done inside the company office via walk in traffic and cross selling to existing customers by generating leads and calling on perspective business clients.
• Ensure compliance with regulations on all loan applications and deposit product documentation. Keep current on product knowledge, competition and on compliance issues related to deposit and lending products.
• Answer questions and resolve problems for customers concerning all services provided by the company. Identify the problem, collect data, secure answers and report results to the inquiring party and with the Supervisor, Operations and Service or other concerned associates as necessary.
• Foster teamwork with fellow associates in the office as a whole. Maintain helpful and courteous interactions with others and keep communications lines open.